Does astonfashionbali.com have any boutique stores?

Yes, astonfashionbali.com is an online department store where you can shop 24 hours a day and boutique open from 10 A.M 10 P.M for walk in customer and for  Products ordered via website and  will be sent directly to your address.

Do I have to create an account to shop at astonfashionbali.com?

Yes, By creating your account, it makes you easier to shop because you do not need to write your personal data and your address every time you shop. By creating an account, you can also gain other benefits such as newsletter and be able to get discount info and special offers.

How I could get astonfashionbali.com  account?

You can do the registration process with click log in / sign up link at the top right corner of the web pages. Then fill out your identity on the part of “NOT REGISTER YET”, make sure that the identity that you fill is true , then click the button “Create an Account”. Finally, you have a astonfashionbali.com! But do not forget to fill out your address on menu Account – Edit Address Detail.

How do I change my personal data in astonfashionbali.com?

You can login and access “My Account” Page to edit your personal profile or details.

What happens after I press “Check Out”?

Items will only be sent after we received your payment. When you have completed your payment, astonfashionbali.com, recommend that you also provide confirmation by pressing the “confirm payment” in the “My Account” page. When the confirmation process is completed, we will immediately process your order and send it to the address provided.

Is the payment process in astonfashionbali.com  safe?

Our payment process is secure and we are committed to always keep your personal data private. Your data is secure and will not be used for any purpose beyond astonfashionbali.com.

Can I change or cancel my order?

If you have not made payment (bank transfer) to our account, you can still cancel your order by just placing another order. However, once you make a payment, your order can not be cancelled or replaced.

What is handling charges?

Handling charges is needed for “handling” a package, which includes inspection, packing, loading, inland transportation, documentation.

What if I receive a product that does not match my orders?

If this happens, you can contact our customer service to arrange for an exchange.

Can the product purchased be returned?

Products that are purchased can be returned within a maximum period of 10 working days after receiving the product. For more details, see the return policy.

Where I could find the information about newest promo in astonfashionbali.com?

You could find out about newest promo by subscribe your email address at “Subscribe Newsletter”. Beside you can also receive the latest information by follow us on twitter and like us on facebook.